CareMedic and Cincom Sign OEM Technology Partnership for Healthcare Solution 
Adds Cincom Intelligent Guidance to Patient Access Management Solution for better patient experience and quicker, more-accurate healthcare-provider reimbursement
Neopost introduces its DS-1200 modular, high-volume inserting system 
Intelligent mail processing brings maximum productivity and flexibility
Click for more information...>>
Customer Communications Community Announces new Social Network and Blogging Service for those interested in Customer Communications.
Readers of Customer Communications Community Website now have the opportunity to create blogs and network with other readers. Personal Blogs are free to all users. Click to sign up...>>
Neolane Unifies Inbound and Outbound Marketing Communications to Extend Cross-Channel Personalisation Benefits
New Platform Options Coordinate Offer Recommendations, Facilitate Collaboration Among Decentralised Teams and Perfect Contact Frequency to Boost Customer Engagement StrategiesClick for more...>>
Digital River Debuts Limited Edition E-Commerce Solution
Introduces e-stores designed exclusively to optimize sales of limited-edition, refurbished or clearance productsClick for more!...>>
Customer Communications Management - Supplier Quadrant
Perhaps not unique to the Customer Communications Management sector, but I’ve always found the methods in these slides a useful tool in visualising the capability of a vendor. Click for more...>>
21 Grams, the UK postal optimisation company, signed as exclusive UK Distributor for Sword Apak’s mail sortation and address cleansing software
With effect from 1st April 2009, 21 Grams AB and Sword Apak, have signed a Distribution Agreement to enable existing and future Sword Apak customers to benefit from the postal optimisation savings, on average ranging from 6% to 15% savings.Find out moreUnica Positioned in the Leaders Quadrant in Leading Industry Analyst Firm’s “Magic Quadrant for CRM Multichannel Campaign Management”
Unica leading marketing’s transition to Interactive Marketing Click to learn more...>>Xenos Group: Reduce, Reuse and Recycle in Information Management
Jeff Mills, Managing Director of Xenos Group in Europe discusses the re-emergence of the mantra ‘Reduce, Reuse and Recycle’ and it's role in contemporary Information Management. In the article Jeff examines how application of this mantra to Customer Communications can bring significant marketing and bottom line benefit. Click to read Jeff's Article..>>Marketing Technology School
A collection of introductory articles and videos designed to help you begin understanding customer communications technology concepts. In this area, we have articles that cover Customer Data Integration through to videos that provide a useful introduction to Customer Experience Management. Click to view.
Intershop gains largest service order in company history
Intershop Communications AG has received the largest service order in its history from the Australian telecommunications company TelstraClick for more!...>>
Autonomy Interwoven First To Deliver Social Media Analytics That Understands Meaning
Intelligent Connectors to Popular Social Networks like Facebook, Twitter, and YouTube Allow Organizations to Automatically Listen, Understand, and Act on Social Sentiment Find out more...>>Autonomy Interwoven Brings Meaning To e-Commerce With Intelligence Recommendation And Directed Navigation Soutions
New Solutions Automatically Understands Meaning Behind Product Catalogs and Builds Implicit Customer Profiles to Increase Online Conversions and RevenueClick for more.
Streamserve Marketing Technology 3 Mobile Customer Testimonial
Great video submitted by Streamserve. The video demonstrates how 3 Mobile have saved 10-20% in their call centres. Find out more..>>Pat McGrew - First user blog on cccnetworks "Beyond Transpromo"
Author of 7 books and highly respected professional in Customer Communications industry, Pat McGrew has established her personal blog on Customer Communications Community. Click to visit her blog...>>Thunderhead - A Marketing Communications Star is Born!
A recent visit to Thunderhead's worldwide offices lifted the cover on some of the reasons for their astonishing success and why Thunderhead topped the Deloitte Fast 500 last year. Click for More...>>
Specialist knowledge amongst new partner community raises StreamServe's ability to meet customer needs.
StreamServe's latest announcement is good news for ERP and CRM customers wishing to improve their customer communications. Find out more..>>
Microsoft Unified Communications Video
Excellent 9 minute video from Microsoft showing a live demonstration of the Microsoft Unified Communications technology. Performed live in front of an audience. A good presentation that explains Unified Communications well. Click to see the video...>>
